Super Terrible Services at Kam Ling

On the fourth day of CNY, I decided to give Kam Ling restaurant another try despite my really terrible experience a week ago. I wasn't really expecting top notch service and food since it's CNY and everyone is fine with eating terrible food, with cut throat price and dismal services.

One thing to take note of is that Kam Ling is willing to serve normal dishes during the CNY, unlike Jia Restaurant who demanded all its customers to select only the set lunch/dinner. However, the first hiccup of the day was the one writing down our orders said that we would have to wait for an hour for the dish to be served!

Resisting my urge to just walk away there and then, we continued our orders. The next thing was when our jug of tea was empty, we hailed down one of the Indian servers to refill our jug... and that was the last we heard of our jug. Throughout the whole meal, we were unable to locate our jug of tea and no one gave us any new jug of tea despite my numerous complaints.

And looking at the end of the restaurant, a group of servers would huddle together doing God knows what despite some tables do not have tea or utensils (chopsticks/bowls/plate) prepared.

Celery with camel meat...

Mini version of "bak choy"

Pork ribs...

I just had to take the photo of this bowl of rice. Notice anything wrong with it? I was annoyed by the grotesque looking shape of the rice. It was evident that the rice was slapped into the bowl with no regards to it's presentations... yes, I know, I know, I'm a perfectionist :P

Well, despite my complaints about the terrible service, the food this time was acceptable and the price was actually quite low (during CNY season)... the celery with camel meat was RM16, pork ribs was RM15 and "bak choy" was just RM6! However, the "yee sang" was sold at RM35 for half size! That is daylight robbery... Jia Restaurant was selling at RM25 and even the cafe we had our reunion lunch is selling "yee sang" at only RM28 for half size!

However, I still think that Kam Ling had better train their servers so as not to embarrass Kampar to outsiders. The level of service there was really unimaginably terrible.

The Jia Restaurant, despite it's highly priced dishes during the CNY season, is able to give top notch level of service and their serving speed has markedly improved since last year. I hope that Kam Ling will receive lots of complaints this year as Jia restaurant did last year so that Kam Ling can improve itself in the future. If they continue to provide this level of service, people would go to their restaurant only because there are no place at other restaurants and not because the customers want to!